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Dream Shop shipments

Your package is always sent by tracked courier.
You will receive your Track Number by e-mail and SMS when we ship from our warehouses in Turin.

Shipping costs in Italy
Delivery costs for Italy (including islands) are FREE with courier tracked for orders over € 100.
For orders of less than € 100 the cost is € 8.


Shipping costs in Europe and outside Europe

SPEDIZIONI
Delivery time
The delivery time of the goods is usually between 2-4 weeks for goods not immediately available in stock; it is instead 2-5 working days for the goods available for immediate delivery, available on this page. Delivery times may be longer for shipments in Europe and outside Europe
Moreover, for each item, you can see in real time the estimated delivery times, simply select size and color to view delivery times:


scheda prodotto

The delivery time may vary due to force majeure, customs delays, delay in delivery of suppliers or due to traffic conditions and traffic conditions in general or by the Authority's authority or on the basis of inventory. In case of payment by bank transfer, the delivery time will start from the date on which the crediting to the account will be confirmed.

Deliveries with cash on delivery
For deliveries with cash on delivery, there is an additional cost of € 5. Please note that failure to collect a parcel with cash on delivery method involves costs that are borne by the customer who has not collected the goods ordered. For more information, click here.

Information in case of delivery failed or incorrect address
In the event that nobody is present at the time of delivery, the courier will leave notice of its passage and will make a second delivery attempt the next working day.
If the courier does not find you two consecutive times, or the address
provided is incorrect, the package will be stored at the courier location nearest to your address.
We will contact our customer service to define a new delivery (delivery cost € 8) or to collect the package at the courier's premises (without additional charges).
The package remains in storage for 8 days, then automatically returns to the sender with a corresponding charge of non-delivery costs of € 35.
So we invite you to check your e-mail to check if your order has been sent and notify us if you can not be found at home for delivery or for any other problem by writing to info@dream-shop.it.

Inventory costs + return of goods: € 8
Expenses for delivery failed  of the package (the package returns to the sender): shipping + storage + return shipping: € 35 or higher for multiple items or bulky packages

Rules for shipping to European and non-European countries
Some countries may require customs taxes or duties on imported goods. These taxes are established when the goods enter the buyer's country. Customs charges are borne by the buyer. We therefore advise you to inform the customs office of your country about the exact amount of these duties.